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@Susanne123 wrote:

@JohnB5677 

Thank you for your reply but I will try to repeat once again and to be more understandable, since previously I may have not used my words correctly, I will use bold and underlined text this time:

 

I am looking to get correct AGI (2018) value either ONLINE (excluding online transcript) or directly over the PHONE (value to be told over the phone).

 

Hopefully this time I asked my question appropriately. If anyone can please help, I would appreciate it a lot.


You either look at your 2018 tax return for the 2018 AGI or you access your 2018 TurboTax online tax return for the AGI or you get a transcript of your federal tax return from the IRS for the AGI, that is it.

 

The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

 

If you did not file a 2018 federal tax return or the 2018 federal tax return was filed late in 2019 or early in 2020, the enter a 0 (zero) for the 2018 AGI.

 

If this is rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...