KathrynG3
Expert Alumni

Get your taxes done using TurboTax

It depends on the rejection code specifically. In many cases, yes, once the issue is resolved, you would be able to proceed with electronically filing.

Regarding not filing in 2018, the Adjusted Gross Income should be entered as -0-.  

 

Click the link to this article about rejection codes: How do I fix a rejected return?

Click this links for more details about How do I find last year's AGI? and How to Correct my 2018 Adjusted Gross Income

 

Regarding the driver's license, some states, such as Alabama and Illinois, a driver's license is required.

Click the links for guidance for Illinois driver's license related errors and Illinois signature requirement errors. Illinois does allow an IL-PIN instead of the driver's license which would allow taxpayers to electronically file. IL-PIN can be looked up on their website: IL-PIN Lookup.

For Colorado, only use numbers, but do not enter any special characters such as - or * or spaces. Be sure there are no extra spaces at the beginning or end.

For Texas, there is a date format advised. If any blanks or extra numbers are entered, an error message is generated. Highlight the cell and click delete several times before trying to enter again to completely clear the space of any extra blank spaces or extra numbers.

 

Please click this link for State Department of Revenue Contact Information to find out about your particular state requirements.