What are the actual line numbers? What line is the 10,976 on? Like tax on line 12b? Any amounts on lines 13-16? See if you have any other tax on schedule 2.
Are both returns wrong? You should call in. They may want to see a diagnostic copy of the return.
Contact Customer Service
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https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
