Sorry—no one can call you from the user forum.  This is the public user forum.  You can post a question here and someone will try to help.

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

I got letter from IRS asking for some papers not sure what they need and why

@Chulo1234 We cannot see your letter.  TurboTax does not get any information from the IRS after you file your tax return.  So we know nothing about what they want.  What does the letter say?  Does it have a letter number or CP number in the corner?

Unfortunately, as this is a public forum, we cannot call you as this is a public forum.

If you purchased MAX benefits when you filed your tax return, you may be able to get assistance.

See the following link for more details on what MAX includes.

MAX Benefits

How to access MAX benefits