ThomasM125
Expert Alumni

Get your taxes done using TurboTax

I suspect the statement isn't critical but it will prevent you from e-filing the tax return. It won't prevent you from mailing the return in.

 

To get a resolution to the issue, you can call in and talk to a tax expert. The way that works is the agent will try to resolve your issue, but if he or she is unable to, it will get "escalated" to the appropriate individual or department that can resolve it. Then, you will get a call back once a resolution is found.

 

So, you will get a resolution to the issue, but it may take a few days if it is particularly hard to resolve.

 

You can reach us as follows:

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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