MichelleLO
Intuit Alumni

Get your taxes done using TurboTax

Just to confirm, you are only entering the federal amount your expecting? (You'll find that number on line 20 of your 1040 Form). If you are and are still getting the error message, try calling the Where's My Refund automated hotline number at 1-800-829-1954.  

For additional information, please see the below TurboTax FAQ:

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"