Please make sure you are logged into the correct TurboTax account, that is the most common reason for not locating a filed tax return and TurboTax prompting you to start a new return. Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/accessing/help/why-can-t-i-find-my-return-in-tax-home-or-my-docs/0...
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