What download? Did you download your tax return as a pdf file or .tax file? Or are you trying to install the program? You can not install the desktop program on Chromebook. You need a full Windows or Mac computer.
Here are the system requirements to install Turbo Tax for Windows…..
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
Here are the system requirements to install Turbo Tax for MAC…..
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
