@jimhanus
1)Either find the installation file for 2019 and install 2019 first.
Or
2) Uninstall the 2019 software, and then re-install it (before running the manual update, but I can't know if the Manual Update will be needed on a full re-install)
OR
3) Call Customer Support, because anything beyond that is entirely unknowable in this forum:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
