See this link for an explanation of what accessed means.
https://ttlc.intuit.com/community/taxes/discussion/re-what-does-accessed-mean/01/1001907/highlight/t...
If you need further assistance, use the following link to contact customer support.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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