JeanneLO
Intuit Alumni

Get your taxes done using TurboTax

@kcorrodore Once your return has been accepted (or mailed), it's typically too late to change direct deposit bank account information. If the information provided is for a closed or invalid account the government will mail you a refund check. Now, if your recently e-filed return is in pending status, wait to see if it is either accepted or rejected.

  • If rejected, open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return with any applicable corrected information.
  • If accepted, you'll get your refund check in the mail or will be direct deposited if a valid bank account was listed when you filed.

Please see this TurboTax FAQ for more information.

You can call the IRS at 1-800-829-1040 and see if they will delete the bank account information for you, they are then required to mail you a paper check but depending on your refund status they may not be able to do it for you. 

Here are some tips when contacting the IRS:

  • First choose your language. 
  • Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
  • Instead, press 2 for personal income tax questions.
  • Then press 1 for form, tax history, or payment.  
  • Then press 3 for all other questions.
  • Then press 2 for all other questions to be transferred to an agent

If you need to inquire about a state refund please contact your state Department of Revenue.

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