Persons on a tax return are verified against what is on file with Social Security. Sometime people have two middle names or two last names. You can try a different combination if this is the case. Sometimes Social Security may only use one of the last names or may think part of the middle name is part of a last name. Also verify you are using the right social security number and the correct date of birth.
Unfortunately, we have not control over the IRS accepting or rejecting returns and sometimes there is a situation beyond your control that prevents your return from being e-filed. Without a match to the IRS system, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
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