You appear to have done all that you can do to try and get this issue resolved, and to no avail.
Since you've verified that all of your information is correct, the e-file system will almost surely reject your return again if you try to e-file with your current information.
Your only option at this point will be to paper-file your state return.
For guidance on printing and mailing your return, please see the resources below.
How do I print and mail my return in TurboTax Online?
How do I print and mail a return in the TurboTax for Windows CD/Download software?
How do I paper-file in the TurboTax for Mac CD/Download software?
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