Help with troubleshooting your updating issues has been provided for your convenience below.
If you have Windows:
https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-turbotax-for-windows-updating-is...
If you have Mac:
https://ttlc.intuit.com/community/updating/help/troubleshoot-turbotax-for-mac-updating-issues/00/255...
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