To reach TurboTax:
To not leave the TurboTax site, try right-clicking on the following link and selecting Open link in new tab to get to What is the TurboTax phone number?
Otherwise, I have summarized the article here:
For TurboTax Online:
- Sign in to TurboTax Online if you're not already signed in.
- Select Search in the upper-right corner and then Contact us.
- Enter your question, select Let's talk.
- Select Get the number then follow the instructions to call us
- Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.
For the Mobile App:
(If using TurboTax on your mobile device's browser, use the TurboTax Online instructions instead.)
The TurboTax mobile app uses SmartLookTM technology to connect you with a support specialist. You can also opt for a callback:
- Sign in to the mobile app if you're not already signed in.
- Select the question mark in the upper-right corner to open the TurboTax Virtual Assistant.
- Select Get live help and enter your question.
- Free Edition (without PLUS): When you select Get live help, you'll be asked to add PLUS benefits first.
- If the information provided isn't helpful, select No, I still need live help.
- Select Connect me to connect via SmartLookTM and a TurboTax specialist will connect to your screen and guide you.
- Select No thanks if you want a callback instead.
- If you selected No thanks, be sure to also tap OK, sounds good to set up a callback.
For TurboTax CD/Download software:
- Go here to go to our Contact us page.
- Select your product (CD/Download Mac or CD/Download Windows), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
- Enter your contact info, then select Get the phone number.
The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.
