Well...nothing else I can suggest here. Customer Support.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
They may end up having you uninstall, and reinstall, or get you a brand new installation file that has everything in it already to date.
(You are talking about a 2019 software install ...aren't you? )
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
