Persons on a tax return are verified against what is on file with Social Security. Sometime people have two middle names or two last names. You can try a different combination if this is the case. Sometimes Social Security may only use one of the last names or may think part of the middle name is part of a last name.
Unfortunately, without a match to what they have on file, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
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