This is the public user forum.  We have no involvement at all with scheduling calls with live help or customer support.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

My name is [name removed].  I spoke with an expert on Tuesday. We had complete my taxes except for studen loan interest.  Please have an expert call me at [number removed].

@skwalkie 

No one from the user forum can schedule a call for you,

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

I was transferred to make a schedule for call back it was dropped 

How do I file an extension since no one is available 

I need help today to file an extension I can’t get the correct information to file my taxes I finished it last night and can’t use e file ? 

Click on Federal on the left side of the online program screen

Click on Other Tax Situations at the top of the program screen

Under Other Tax Forms

On File an Extension, click on the start button

You can file an extension through TurboTax, see here.   

You can also get an extension by paying all or part of your estimated income tax due and indicate that the payment is for an extension using Direct Pay, the Electronic Federal Tax Payment System (EFTPS), or a credit or debit card. This way you won’t have to file a separate extension form and you will receive a confirmation number for your records.