Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

mab42496 · ‎January 21, 2020

DoninGA · ‎January 21, 2020

Clear cache and cookies on your web browser. Close the browser. Relaunch the browser. Sign back onto your TurboTax account - https://myturbotax.intuit.com/

IF the problem persists then change your web browser

HelenC12 · ‎January 21, 2020

Please see the following TurboTax FAQ: Troubleshoot blank screens, missing buttons, or missing images.

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Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

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