You may want to try clearing your browser's cache and delete the cookies stored on your computer as this can keep TurboTax from functioning properly. Please see the below FAQ's for instructions:
Delete cookies: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978
Clear cache: https:// ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
For additional information on accessing and printing your 2018 tax return as a PDF, please see the following FAQ:
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...
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