@JoeCB
Try the Manual Update (Windows systems only)...download and install it separately. (TTX must be shut down first )
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...
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And then if it's still a problem, call Customer Support:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
