If you are having difficulty with your screen locking up, you may need to clear your cache or cookies or try another browser:
Here is an FAQ on how to clear your Cache in TurboTax:
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
Here is a FAQ on how to clear Cookies in Turbotax:
https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978
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