I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

 
Carl
Level 15

Get your taxes done using TurboTax

@megan-sullivan what version OS are you on?  @macuser_22 will need to know.

BlackMurray817
Returning Member

Get your taxes done using TurboTax

BigSur 11.1

 

KatrinaLO
Intuit Alumni

Get your taxes done using TurboTax

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
spen586
Returning Member

Get your taxes done using TurboTax

I have the same issue in that I keep getting "TurboTax quit unexpectedly "  I am running Mac OS Catalina 10.15.7

ChondelLO
Intuit Alumni

Get your taxes done using TurboTax

Please see the TurboTax Help article below for assistance with troubleshooting TurboTax for Mac download issues.

 

Troubleshoot TurboTax for Mac download issues

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
BlackMurray817
Returning Member

Get your taxes done using TurboTax

A telephone call to Turbo Tax solved the problem