@Bob K
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
How to download your software purchase
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...
Some tips, Turn off your antivirus. Use a different browser to download it like Chrome or FireFox. It doesn’t like IE11.
