Get your taxes done using TurboTax


@glacierbear60 wrote:

It will not allow me to print anything. I already paid for premium in November and it tells me to register my account before I can print. It wants me to pay again but I never filed in October.


If you purchased the TurboTax Premier desktop edition, then contact TurboTax support and see if they will be able to give you access to your prior year online tax returns.

 

If you did not start a 2018 online account or only used the 2018 TurboTax Free online edition, then the requirement is that you start a 2019 online account, upgrade to the Plus edition and pay for Plus before you will have access to the prior year online tax returns.

See this TurboTax support FAQ for how to access prior year online returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax