xnwill
New Member

My Taxable income around $3,670, my tax should be in 10% brackets, why Turbo Tax calculated out around $480 ? even the tax table showed my tax should be $367. Why?

 

Get your taxes done using TurboTax

We cannot see your tax return.    Was any of your income from self-employment?  If so you have to pay self-employment tax for Social Security and Medicare in addition to the ordinary income tax.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
willxn
New Member

Get your taxes done using TurboTax

Thanks. Self Employed net income less than $400 no need to pay SE Tax, there was no SE tax involved, what other reason could be for this more than $100 different? I used another version of of Turbo Tax(CD, not online) , it showed less tax same with the Table.

Get your taxes done using TurboTax

Again--we cannot see your return or your screen.  Since you have desktop software, switch to Forms mode and look at the forms.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
willxn
New Member

Get your taxes done using TurboTax

I think I fund a bug of your software in my rare tax situation, if you want to know, please give me your contact information, I want keep some tax privacy here.  Thanks.

Get your taxes done using TurboTax

Sorry but you cannot contact SuperUsers privately.  If you need further help contact customer support.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time 7 days per week through October 25, 2019.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Get your taxes done using TurboTax

Sorry no one can contact you.  Please post something. You don't have to give any personal details.  It may be a known bug or we can explain it.  What line on your return looks wrong?

 

If you found a bug you can send in a sanitized copy of your return for them to check it.  You only post a 6 digit token number and the moderator can retrieve it.  It has nothing personal in it.

 

Or Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Every Day until Oct 25, 2019
And until 9pm (12 midnight Eastern) on Tue 10/15/19
https://support.turbotax.intuit.com/contact/

willxn
New Member

Get your taxes done using TurboTax

OK. Thanks. Will do after 10/15/19.

Get your taxes done using TurboTax

 Did I read right that you did Online and got the error but the CD program was what you expected?  Then you entered something different in Online or answered a question wrong.  Online and Desktop should be the same.  Compare them line by line.  Maybe you got some kind of penalty like for health ins or a 10% Early Withdrawal Penalty.  You might have even entered your personal info wrong like birthdate.  That can affect many calculations.

 

Do you have any investments? If you have schedule D there was a IRS error early in the year.  IRS info on Schedule D changes (after May 15, 2019)

https://www.irs.gov/forms-pubs/error-in-tax-calculation-in-schedule-d-tax-worksheet-form-1040