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getting a denied access message and code
I am trying to login in from my last years account to file my current taxes and it won't let me login. I keep getting the code sent to my phone and when I type it in it brings me back to the login page with "null" in the username spot. I have been locked out for my attempts to login
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Get your taxes done using TurboTax
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
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Get your taxes done using TurboTax
That didn't work. I am getting this message every time i try to recover any one of my accounts
AccessDeniedAccess Denied358112874965214qKHJ7pW1GgWyQv5/6xJbFCHmXl4VaH0LrN1CZ16zsN8kWRgU1j3/hFMebZCoizFXncSG/p8lHnw=
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Get your taxes done using TurboTax
You are posting from desktop TT Basic--which does not require a user to "log in" -- so what is going on? You should contact customer support.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time 7 days per week through October 25, 2019.