Get your taxes done using TurboTax

and..

You are posting from TurboTax Live. If you used "Live" to prepare your 2018 return, and the letter is about your 2018 IL return, you can arrange for the Live help you are paying the extra fee for with your questions from  5 a.m. to 5 p.m. Pacific time Monday - Friday.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

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