Were you still not able to change your password under the Intuit Account as instructed in the second FAQ?
1. Sign in to TurboTax and select Intuit Account on the left, just above "Sign Out" (you may need to scroll down; click or tap the 3 white lines or Tax Home if you still don't see this).
2. This will open your Account.
3. Select Edit next to the information you want to change.
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