You have to sign onto your
TurboTax online account with the exact same userid and password you used to
create the account.
If you may have forgotten
some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password
Or you may have multiple
accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts
https://ttlc.intuit.com/questions/1900840-how-do-i-find-last-year-s-agi
