Unfortunately, we are not able to call you from this forum.

Here is information about contacting TurboTax, for assistance with customer service issues:

  https://ttlc.intuit.com/replies/3300041

OR

You can get live help from a Tax Expert with TurboTax Live:

https://ttlc.intuit.com/replies/6382274

I need to speak to live agent regarding my refund 

Here is how you can connect with a Tax Expert.

Hello

I do not where I can find my Adjusted gross income? I filed through sprintax last year. Please help.

See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618


You can get free 2018 tax transcript from the IRS

https://www.irs.gov/individuals/get-transcript

If you filed late last year there is a good chance that the 2018 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.