There is a fee for federal and a fee for state. Then to have the fees deducted from your refund is an EXTRA 39.99 Refund Processing Service charge (44.99 in California). If you had used a credit card you would have avoided the extra charge.
If you are in California you have to add on the Premium Service to get refund Processing.
https://ttlc.intuit.com/questions/2204687-what-is-the-premium-services-bundleIf you used the service and had the fees deducted from your refund you can’t get a refund.
