Get your taxes done using TurboTax

The IRS can take as long as they want to process the return and there is nothing you can do about it but wait patiently. They are processed individually these days so returns sent in at the same time will not necessarily process together or in the order they are received. The IRS states that 9 of 10 returns will process in 21 days or less. However considering that the IRS processes more than 140 million returns which means 14 million will be delayed for more than 21 days. There are no refund charts to refer to anymore so don't plan on your refund being in your account on any certain date then you won't be disappointed or overdrawn.  It is possible that you get a DD date posted by the IRS and then a moment before the refund is released it gets put on hold while the IRS reviews the account which can delay it for months.

Think of the IRS process as a long pipe line. Some returns will be rejected before being allowed into the pipe and the rest will be accepted. Then once accepted into the pipeline many will process directly through without any delays and some will not.  Some returns will be siphoned off for further review of some kind. The basis of what triggers these reviews is a well guarded secret but some are just picked randomly every year.

Some reviews are automated and some will require human attention. The processing times will vary but, due to the continued under staffing situation and budget cuts the IRS had been subject to,  they are likely to be much longer again this year. It has been reported that some of the delay this year is due to the new anti fraud security screenings that were implemented.

http://www.nbcnews.com/business/taxes/new-tax-fraud-safeguards-may-mean-delays-getting-refunds-n5038...

https://www.irs.gov/Individuals/New-Security-Safeguards



First -- verify that your returns have been filed and accepted --  then check the fed & state web sites to see where you are in the process-

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

See the following TurboTax support article on checking your e-file status - https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:

http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure

https://www.irs.gov/Refunds/What-to-Expect-for-Refunds-This-Year

https://www.irs.gov/uac/Newsroom/IRS-Ready-to-Start-2016-Tax-Season-Encourages-use-of-IRS-gov-and-e-...

https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions

For the states:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue

 


If it's been more than 90 days since the return was accepted  then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html