Failed to Transfer? You should not be trying to transfer. Thatnis to transfer a 2017 return into a new return. And did you first copy the file from the flash drive to the laptop?
After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).
Then go to FILE -Open and find your return.
See this article on how to move your tax return to another computer…….
https://ttlc.intuit.com/questions/1901474-move-your-tax-return-to-a-different-computer
