Get your taxes done using TurboTax

Did you buy the Desktop program from Amazon Or a code for the Online version?   This year several places are selling both.   Sounds like you bought the Desktop program but ended up using the Online version.   

Did you download and install the Desktop program?  If you hadn’t paid the Online fees I could tell you how to switch to the Desktop program before paying.   But since you paid you will have to contact support.   Maybe they can refund you the Desktop program you didn’t use.

 

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991