This error is generally because your software is not updated. First try correcting this by:
- Update your Software:
- Select Check for Updates in the Online menu
- Run as Administrator:
- Right-click the TurboTax icon
- Choose Properties
- Go to the Compatibility tab
- Select Run this program as an administrator
- Check System Time:
- Ensure your computer's date and time are accurate, as discrepancies can cause secure handshake failures with the IRS.
- Clear Cache:
- For business products, try clearing the "Electronic Filing" cache
- Firewall/VPN:
- Temporarily disable VPNs or antivirus software during the update and filing process.
If the error continues, you can print your return and mail it. How do I file my return by mail?
