@BlairReynolds wrote:
I pirchased the desktop 2025 TurboTax Premium and have nearly finished my taxes. I also paid $60 to buy Live Tax Advice, and now want to utilize it. But I can't see how to get into it to ask my question. All that appears is a "Buy Now" button. I have confirmations of both purchases.
Have you been using the "Connect with an expert" link to request a phone call? See this FAQ on using that feature. If it's not working right, I've also left contact information for TurboTax Support.
FAQ: What is TurboTax Desktop Live Tax Advice?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/experts-advice/turbotax-desktop-live-tax...
TurboTax Support
Hours 5AM-9PM Pacific, 7 days/week
https://ttlc.intuit.com/turbotax-support/en-us/contact/
