I assure you, I have read your messages and I understand what you are saying, however the community is not the place to resolve this. In the community we do not have access to billing or account information to further understand and resolve your situation.
The only way to resolve this is to call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
It does make sense to me however that this fee would be under a different order number because it is a fee separate from your TurboTax preparation fees. You can look at your TurboTax Order Details to see if you see the Up to 5 Days early option was selected.
- On the Tax Home page, scroll down to the section for "Your tax returns & documents."
- Select View Order Details.
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