Sorry the Online fees are to prepare the return whether you efile or print and mail or don’t file it. Efiling is free and included. Once you pay for Online you can’t get a refund.
TurboTax Online can be used at no cost up until the point that you submit payment. Once payment has been received, the product is considered to have been used to prepare your taxes, regardless of whether you print or electronically file your return, or if it's rejected.
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How do I request a refund for my TurboTax product?
