What did you buy on Amazon? Was it a License Code for the Online version or the 16 digit for the Desktop program? Some places are selling the Online version this year. And the Online code is only good for the federal return. State is a separate charge.
If you already paid I would call support and ask to download the Desktop program.
How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
