Did you buy, install and activate the Desktop program? Do you have the 16 digit License Code?
How to install and Activate the Desktop Download program with a License Code
How to install TurboTax CD/Download software with license code
Oh, it sounds like you are just starting a Desktop return or installing? It only asked me once if I wanted to switch or continue in the Online version when I installed the Desktop program. How are you opening the program? On Windows or Mac?
