If you paid for the 2024 Deluxe online edition or higher you will need to contact TurboTax support to see if they will push a 2024 desktop edition to your download account.
Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
See this TurboTax support FAQ for how to finish a 2024 tax return started with the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-retu...
