You are confused in several ways. The current desktop download software for 2024 returns works on Windows 10. It is next year---for 2025 tax returns --that you will need Windows 11.
And....you cannot pay for online TurboTax with the license code for the desktop software. If you paid amazon for desktop, that is what you should be using unless you want to pay twice.
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
You appear to be posting from online software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
HOW TO DOWNLOAD FROM AMAZON
https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
