No one in this user forum controls or helps with the "Live" online services such as Full Service. The busiest part of the tax season is over; many of the "Live" experts are seasonal employees, so availability might be limited at this time of year. Contact customer support for information.
To call TurboTax customer support
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
