If you only have one TurboTax User ID and you completed the 2024 tax return using the online editions then you should have the 2024 tax return available.
Try clearing cache and cookies on your web browser.
See this TurboTax support FAQ for clearing cache - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/...
See this TurboTax support FAQ or clearing cookies - https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US...
If that does not help and you still are unable to access the 2024 online tax return, contact TurboTax support for assistance.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Also, did you verify that you online have one TurboTax account - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
