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Get your taxes done using TurboTax
This is a user community forum, but we can tell you how to reach TurboTax Support.
First, how did you submit your refund request? Did you use the online refund request form? If so, you should have a tracking number, and you can use the form at the bottom of the page at the link below to "Track a refund request" (see image).
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Otherwise you will need to phone TurboTax Support for assistance, or message a TurboTax Support agent at X/Twitter or Facebook.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Direct message a Support agent:
May 17, 2025
5:00 PM