Are you on Windows? Here's some info I found......
Did you search your whole computer for all files ending in .tax2023 etc? And check the recycle bin and your backups. Check in the Admin User Account, One Drive, Drop Box, etc. It should be in your Documents then in the Turbo Tax folder. Also if you have multiple Windows user accounts, log into each one and do the search for the *.tax20yy data file from within each one and checking the Recycle Bin in each one.
This user found them in the Admin Account.
https://ttlc.intuit.com/community/taxes/discussion/re-my-turbo-tax-2024-deluxe-save-file-disappeared...
He said…..
-searches done thru my user account can't see admin files
-windows file recovery showed no files, because no files were actually deleted, they were moved
-undelete thru recuva was unsuccessfull because the files were not deleted but moved
