Get your taxes done using TurboTax

How far do you get?  Can you post a screenshot?  Are you using these steps?  How to install and Activate the Desktop Download program with a License Code

How to install TurboTax CD/Download software with license code

 

Are you on Windows?  You might need to update Windows.  Go to your computer settings and check for updates.  Try clearing out the cache & cookies and reboot your computer.   

 

Troubleshooting Windows install

Troubleshoot installation and running TurboTax for Windows