I am confused as to what you are doing. When you say your friend 'signed in' with the same identification as last year, is he in TurboTax Online? Once you install and activate TurboTax Desktop, you' don't have to Sign In, just 'start a new return.' Then click on transfer and browse to the 2023 file location.
If he used TurboTax Online last year, his 2023 file should transfer automatically when he Signs In at TurboTax Online. If he want to transfer his 2023 online return to desktop, here's How to Transfer from TurboTax Online to TurboTax Desktop.
Then you say 'my return is on the C drive'; are you trying to transfer your 2023 return or his into TurboTax Desktop? Here's more on Transferring a Prior Year Return and Troubleshooting TurboTax Desktop Issues.
@marinchip
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