If you purchased the TurboTax desktop software from Amazon, why are you using the TurboTax online editions, , when you already paid for the desktop edition?
See this TurboTax support FAQ for installing the desktop software with the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
See this TurboTax support FAQ for transferring the online tax data file to your computer - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-o...
